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Suyapa Flores gets the apple scone for a regular customer who stops in at Firehook Bakery every day at the same time. She works at the bakery from 6:30 a.m. to 3 p.m. with a smile for each customer.

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Behind the Counter with a Smile

Serving breakfast and lunch at Firehook Bakery.

"We know a lot of customers every day. We have a big smile ready and already know what they want. So we get their order going before they even get to the counter. Good morning Hosea," Suyapa Flores says as Hosea walks over to the order counter beside the window filled with small pecan pies, morning glory muffins and elephant ears. She explains Hosea always comes in around 11 a.m. and orders an apple scone or a whole-wheat bagel and an espresso.

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