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Fairfax County’s 911 Call Center located in the McConnell Public Safety and Transportation Operations Center, named after former Fairfax County Supervisor Elaine McConnell.

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Complete Failure

Fairfax County says Verizon “failed completely” during June 29 derecho.

The eerie silence is what Steve Souder, Fairfax County’s 911 director, remembers about the night of June 29, when the derecho hit Fairfax County.

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911's Complete Failure

Fairfax County says Verizon "failed completely" during June 29 derecho.

"It’s like the captain of the Titanic telling passengers the ship hit an iceberg when the bow is on the bottom of the ocean floor." —Steve Souder, Fairfax County 911 Director


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