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Ron Tillman, manager of the Herndon Community Center, explains aspects of the town’s new customer service initiative at the municipal center Monday, Jan. 14.

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Town Launches Customer Service Initiative

Town services to be more customer friendly, new feedback methods created.

The Town of Herndon announces a new customer service initiative Monday, Jan. 14, called “Count ON Us.” Named to connect with the town’s new branding strategy, the initiative will focus on increasing customer satisfaction with the town’s services.

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