Northern Virginia Electric Cooperative crews restored service to customers who lost power during the thunderstorm on Thursday, April 6.
"The storm blew trees and branches on power lines and broke utility poles," said Jill Scherzer, NOVEC System Operations manager. "More than 10,000 customers lost power at the height of the storm Thursday afternoon. As of 10:15 a.m. on Friday, we've restored service to all but approximately 400. Many of the outages crews are working on affect just one customer, but it often takes just as much time for a crew to restore service to one customer as it does to thousands."
Steve Hash, System Operations supervisor, urges any NOVEC customer without power to report it to 703-335-0500 or toll free 1-888-335-0500.
"Please don't report an outage on social media," Hash said. "Call us directly. Our phone system sends outage messages to us immediately. The sooner a customer reports an outage, the sooner we can send a crew to the outage location."
Customers can follow power-outage status at www.novec.com.